„The testing chamber, and the staff's approach and willingness beyond requirements — I can only recommend them.“
Tomáš Matús
Google review
Service & Maintenance
JD Dvořák provides certified warranty and post-warranty service and supplies spare parts for the equipment of every brand we represent. Thanks to fast response times, our own spare-parts warehouse and more than 30 years of experience, we keep your testing technology running reliably throughout its entire service life.
What do we service?
We service the full range of testing technology we supply — in our workshop or directly at your site.
Service at Your Premises
Before we set out, we always check whether the problem can be solved remotely. If an on-site visit is needed, our service technicians arrive equipped not only with the right tools but also with commonly used spare parts, so they can resolve the issue as efficiently as possible.
The special equipment of our service vehicles allows fast repairs directly at the customer's site.
Our Service Facilities
Achieving and maintaining the highest possible quality and speed of service requires not only well-trained personnel but also modern, fully equipped facilities.
When a larger intervention is needed — complex repairs of cooling circuits, circuit flushing, refurbishment or modification of control systems — it is more economical to carry the work out directly in our JD workshop.
Spare Parts Warehouse
JD Dvořák Service keeps a warehouse of commonly used spare parts so we can resolve repairs faster. After a successful remote diagnosis, the technician can set out already equipped with the right spare part and speed up the repair of your equipment.
Adjustment & Calibration
Our service works hand in hand with our accredited calibration laboratory. If needed, we can adjust your equipment so that its accuracy is at the highest possible level, and then calibrate it so you have the documentation you require.
Your partner from day one, for the entire life of the product
A complete range of services to keep your testing technology accurate, compliant and running.
We'll be happy to advise you.
Lukáš Lédl
Head of Service
Service coverage across the entire Czech Republic
JD Dvořák provides certified warranty and post-warranty service, as well as the supply of spare parts, for the equipment of every company for which we are the exclusive representative. Our nationwide network of service technicians means we can reach you quickly, wherever you are.
We'll come to you anywhere
We service the products of all our brands
Service centre
JD Dvořák, s.r.o., Toužimská 897, block E3, 199 00 Praha 18
- Spare-parts warehouse
- Certified personnel
- Forklift for heavy equipment
- Trouble-free parking
Words From Our Clients
„JD Dvořák — a company where the impossible does not exist and where it is not only about work. I am glad to have the honour of working with JD Dvořák.“
Libor Pala
TRL Space Systems s.r.o.
„We have worked with JD Dvořák for a long time in testing, the rental of climatic chambers, and the service and calibration of our equipment. We value the helpfulness and professionalism of the department heads and technicians we are in regular contact with during tests and the work carried out. Our technicians also make use of training in various areas of testing, which provides both an expansion of theoretical knowledge and practical demonstrations.“
Jiri Turek
Google review
„What I greatly appreciate is the personal approach to solving every problem. Whether it concerned specific testing requirements or the need for individual consultation, I was always met with willingness and expert help that led to a smooth and efficient collaboration. For me, JD Dvořák is not only a professional company, but also an excellent partner in research and education.“
„We have worked with JD Dvořák since 2020. Since then we have completed several installations together, and throughout they have provided service and the necessary calibrations, always at the highest professional level. They have also helped us with our special requirements and we can always rely on them. Their approach is not only professional and customer-oriented, but also very human, and the cooperation is always pleasant.“
Jan Špaček
Fresenius Kabi Horatev CZ s.r.o.
„Cooperation with JD Dvořák is at an excellent level, as proven by more than 20 years of trouble-free collaboration.“
Libor Šmíd
TÜV SÜD Czech s.r.o.
„You do good work — thank you for the long-term cooperation.“
Ing. Ivan Vavrík
Bel Power Solutions s.r.o.
„Thank you for the professional cooperation so far. You are a very reliable partner for us.“
Ing. Miloslav Mensinger
Škoda Auto a.s.
Frequently Asked Questions
Yes. Before any on-site visit we always check whether the problem can be resolved remotely. Many issues — from software settings to guided diagnostics — can be handled without a technician travelling to your site, which saves both time and cost.
Send us an inquiry describing the equipment and the fault and we will respond promptly. Customers with a service contract receive preferential response times; thanks to our nationwide network and spare-parts warehouse we can usually reach you quickly.
A service contract guarantees agreed response times and regular preventive maintenance, keeping your equipment reliable and compliant. Contract customers also enjoy preferential conditions on repairs, spare parts and on-site visits.
Yes. All our technicians are regularly trained and follow the manufacturer's recommendations. Maintenance includes visual and mechanical checks, cleaning and measurement of electrical components, and — together with our accredited calibration laboratory — adjustment and calibration so you have the required documentation.
Related Articles
Practical guidance from our specialists on service and maintenance.
